Effective date: 9/23/2026
Information we collect
Contact details (name, email, phone), sender and recipient information, shipment details, and any documents you upload during the ordering process.
How we use it
To fulfil your shipment, provide tracking updates, respond to enquiries, comply with customs and legal requirements, and improve our services.
Sharing
We share information only with carriers, customs brokers and delivery partners strictly to complete your shipment. We do not sell your data.
Security
All personal data is stored on secure managed infrastructure with encryption at rest and in transit. Sensitive fields are masked on public tracking pages.
Retention
We retain shipment records as required by tax and customs law, typically 6 years.
Your rights
You may request access, correction or deletion of your personal data by emailing info@jetcargo.com.